How to add placeholder for work notes & additional comments?

[Rahul63]

I have added placeholder by writing client script but script only works for new record. Not for the old once or also for any record after created. SO how can I make this script work for new record and old record also?

onload script - 

function onLoad() {

var workNotes = g_form.getControl("work_notes");
if(workNotes) {
workNotes.placeholder = "Internal Notes for ITIL users. Not visible to customer.";
}

var comments = g_form.getControl("comments");
if(comments) {
comments.placeholder = "Shared with customer.";
}

}

[dmathur09]

Hi Rahul,

You can go to the dictionary of the field and put the comments in the default value of the field.

Regards,

Deepankar Mathur

[Rahul63]

Its also not working. Default value is showing in the text format not like  like as always.

[Sajilal]

Hello,

Please check this Link

Please mark helpful/correct if you are ok!

Thanks,
Saji

[Ankur Bawiskar]

Hi,

any other script is setting the placeholder text?

Regards
Ankur