How to add Service on Service Dahsboard on SOW?

Gesa
Tera Contributor

Hi,

I have 487 Services,

Gesa_0-1741144314023.png

Can I show this all services on Service Dashboard on SOW?  because it only appear 96 Services.

Gesa_1-1741144378623.png

 

Could anyone know how to show all services?

 

 

1 ACCEPTED SOLUTION

Hi @Gesa 

 

You need to create a new report and then add those in SOW.

 

https://www.servicenow.com/community/service-operations-workspace/how-to-add-platform-analytics-dash...

https://www.servicenow.com/community/service-operations-workspace/how-to-add-dashboard-to-the-worksp...

 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Gesa 

 

No, there's a limitation here, and displaying everything will impact the user experience. The best approach is to create four different reports based on service types and then determine the maximum data you can display effectively.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Could you give me any reference on how to make another view for another service types on Service Dashboard/SOW?

Hi @Gesa 

 

You need to create a new report and then add those in SOW.

 

https://www.servicenow.com/community/service-operations-workspace/how-to-add-platform-analytics-dash...

https://www.servicenow.com/community/service-operations-workspace/how-to-add-dashboard-to-the-worksp...

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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