How to add the copy permalink while we click the view article in sow

[reena9]

[Dr Atul - LNG]

[Tanushree Maiti]

Hi @reena9 

Check this blog for step by step instruction:

 Adding Copy Permalink in a Knowledge base article in Service Portal

Adding "Copy Permalink" to the top of your Knowledge Base Article view (kb_view)

Adding Copy Permalink in a Knowledge base article in Service Portal

Also check -KB0994857 Copying KB URL links vs copying Permalinks