Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

How to assign custom assignment group when the 3rd work order created ticket????????

Divya K1
Tera Guru

Hi All,

 

My requirement is 30% of total volume of Work order tasks should be routed to custom group ?

 

currently for all the work order tasks based on some conditions assignment rules are triggering. Now i need to assign every third ticket to one custom group ?

 

So every third work order task should assign to custom group?

 

Please guide me

 

Please guide me

0 REPLIES 0