How to create private groups

Pil Lot
Giga Contributor

‎07-27-2023 07:37 PM

Hi Everyone,

 

What would be the best approach to create groups so that when incidents and request get assigned to those groups the tickets will only be visible to the members of those groups.

 

Any help will be appreciated.

 

Thank you

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Tony Chatfield1
Kilo Patron

‎07-27-2023 07:46 PM

Hi, I think that you would need to either update OOB ACL's or OOB Query Business rules in order to hide tasks by assignment group.

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