Service Portal :How to send data from calling widget to called widget.

[Nithin12]

Hi All,

I have an Widget(Request) from where I am calling another widget (RITM Variables).

In RITM Widget server side code is written as:

server side code:
(function(){
   var gr = $sp.getRecord();
   data.canRead = gr.canRead();
   if (!data.canRead) 
   return;
   data.tableLabel = gr.getLabel();
   data.variables = $sp.getVariablesArray();
   data.table = gr.getTableName();
   data.sys_id = gr.getUniqueValue();
})()
Client Controller
function ($scope, spUtil) {
   $scope.$on('record.updated', function(name, data) {
       spUtil.update($scope);
   }) 
}

Request Widget Server side code where I am passing values

if(input.getDetailsWidget && input.table && input.sys_id){
   data.details_widget = $sp.getWidget('widget-details', { table: input.table , sys_id : input.sys_id} );
   return;
   }

I am passing values (table and sys_id)trough input object from Request widget.

Here my issue is does $sp.getRecord() and $sp.getVariablesArray() will work when we are calling a widget from antoher widget as they take/consider current instance.Does they accept the value coming from input variable from calling widget(i.e table and sys_id).

I am getting following error:

Can any one guide/help me on this.

Developer Communitynathanfirthctomasi

Thanks,

Nithin.

[Nithin12]

I have tried by changing some code mentioned below now I am not seeing the the error message,But widget is getting called (I checked by console.log).

server side script 
(function(){
   $sp.log('input tick widget'+input);//out put undefined
   $sp.log('input tick table'+input.table);//out put undefined
   $sp.log('input tick sys'+input.sys_id);//out put undefined
   var gr;
   if(input && input.table && input.sys_id){
   gr = new GlideRecord(input.table);
   gr.get(input.sys_id);
   }
   //var gr= $sp.getRecord(input.table);
   data.canRead = gr.canRead();
   if (!data.canRead)
   return;

   data.tableLabel = gr.getLabel();
   data.variables = $sp.getVariablesArray(gr);
   data.table = gr.getTableName();
   data.sys_id = gr.getUniqueValue();
   $sp.log('gr '+gr);
   $sp.log('var'+$sp.getVariablesArray(gr));
   $sp.log('var sys'+$sp.getVariablesArray());
})()

Client Controller   
function ($scope, spUtil) {   
   $scope.$on('record.updated', function(name, data) {   
       spUtil.update($scope);   
   })     
}

Widget code(from where I am calling)

Server script
if(input.getDetailsWidget && input.table && input.sys_id){ 
$sp.log('input widget'+input.getTicketDetailsWidget);//out put: true
$sp.log('input table'+input.table);//out put: sc_req_item
$sp.log('input sys'+input.sys_id); //out put: eC3hkajoojral******
   data.details_widget = $sp.getWidget('widget-details', { table: input.table , sys_id : input.sys_id} );   
   return;   
   } 

Issue is Input is not getting populated in called widget(check first code logs mentioned in comments)for   which were set from calling widget(i.e.{ table: input.table , sys_id : input.sys_id}

any Idea?

Should I need to change Client Controller to populate input.

serviceportalpro ritesh can you guide me on this.

[wow-on-now · Accepted solution]

When a widget is called using spUtil then the parameters passed are accessed using "input"

When a widget is called using $sp then the parameters passed are accessed using "options"

You can modify the code in the server side so it creates gr variable correctly - like so

   var gr;

   if(input && input.table && input.sys_id){
       gr = new GlideRecord(input.table);
       gr.get(input.sys_id);
   }
   else if(options.table && options.sys_id){
       gr = new GlideRecord(options.table);
       gr.get(options.sys_id);
   }
   else{
       gr = $sp.getRecord();
   }

   if(!gr || gr == null){
       return;
   }

[Nithin12]

Thanks Ritesh for your response .

values are coming trough "options".

I am able to populate the data after doing some glide record into "data" object but at the end I am getting error.

Please refer the screen shot for error details.

Should I need to modify my client controller or any other thing which is stopping the execution.

Thanks,

Nithin.

[Rama Chandra D]

Hi Nithin,

Did you get it resolved? As far as my understanding goes, you should use 'data.sys_id' and 'data.table' as parameters while calling the widgets. 'Data' is usually the server data. So, you should populate the data object with the table and sys_id and then pass this object to the called widget.Also,'input' is used to pass client data to server script.

Regards,

Darshak