How to create tags in agent workspace?

Akella Lalitha
Tera Contributor

‎09-05-2022 01:32 AM

How to create a tags in agent workspace?

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Maciej Kowalski
Kilo Expert

‎09-05-2022 01:37 AM

i think you should look here

docs.servicenow.com/bundle/sandiego-platform-user-interface/page/use/common-ui-elements/concept/administering-tags.html

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stnick
Kilo Contributor

‎01-20-2023 04:14 PM

At the top next to the subject, there is an icon that looks like a tag. Click on the icon and enter a text. If that tag exists you can select it, otherwise you can hit enter and a new tag is created.