reclassify ci - Is there a Log of this activity?

kimfranz
Giga Expert

When reclassifying a CI using these procedures:

https://docs.servicenow.com/bundle/istanbul-servicenow-platform/page/product/configuration-managemen...

Is there a log to denote that has been performed (besides the History > List on the CI record itself?)

I am trying to answer a question for a colleague who expects there should be a record in the sys_audit_delete table from one 'table' to another 'table' but it does not work like this because there are extended tables and you can usually only downgrade or upgrade along the same set of extended tables.  

The colleague is working with a data warehouse so he only sees discreet tables.  

Our particular example was about CIs moved from Application Server to Application ci class.

(our version is Istanbul).

Thanks in Advance!  

2 ACCEPTED SOLUTIONS

sachin_namjoshi
Kilo Patron
Kilo Patron

You can create metric definition to report on ci reclassification changes.



Metrics



Regards,


Sachin


View solution in original post

Carsten Schnor1
Tera Expert

The History is just a table and with this filtering sys_history_line for field="sys_class_name" should do the trick.

This record would hold in Old and New Value the information about the effective class change.

View solution in original post

6 REPLIES 6

sachin_namjoshi
Kilo Patron
Kilo Patron

You can create metric definition to report on ci reclassification changes.



Metrics



Regards,


Sachin


Thank you - we will need to explore that possibility.


Aditya Telideva
ServiceNow Employee
ServiceNow Employee

if this is reclassification attempt by discovery...you can check in the dicovery logs...?


actually it was as a result of a manual reclassification from the List View. per the procedure I mentioned under here but   Thanks! I did take a look under the Discovery Logs just in case and did not see anything.