Cool people of the ServiceNow World...
I have a Notification which, on the face of it, should ONLY be sent when an event is generated. It looks like this:
But if I scroll down in the Notification form, and I look at the "Email Logs" related list, I see that the notification is fired all the time WITHOUT an event:
How can I locate what is triggering these Notifications?
(I tried doing a global search on the Notification Name and the Notification sys_id and the Event Name, and none of that got me anywhere. I also used "studio" to do a Code Search across all objects and still didn't find anything.)
What am I missing? Thanks!!
Probably those were triggered by that same event only the event record has already been cleared. You can verify this by opening one of those most likely orphaned records and verifying that field Event still has a reference icon even if empty:
or by opening up the XML source of the record and checking field event:
Probably those were triggered by that same event only the event record has already been cleared. You can verify this by opening one of those most likely orphaned records and verifying that field Event still has a reference icon even if empty:
or by opening up the XML source of the record and checking field event:
