Hi experts! Quick question: A few users would like to remove the “Use Now Assist to…” icon that appears in the Work notes and Additional comments fields.
The icon doesn’t appear for me, but when I impersonate the affected users, I can see it consistently across different browsers. They no longer want this option to be displayed.
Does anyone know if there is a way to disable or hide the Use Now Assist icon specifically for certain users?
I’m assuming there must be some user-specific configuration, role, or setting controlling this, since it only appears for a small number of users.
Any ideas on where I should look?
