How to exclude groups with "Copilot" or "ITIL" in name from a catalog item reference variable?

[tilekarnilesh]

Hi everyone,

I'm trying to exclude user groups from a reference field in a Service Catalog item. Specifically, I want to hide any groups that contain "Copilot" or "ITIL" in their name.

Here's what I've done so far:

Variable Type: Reference

Reference: sys_user_group

Reference Qualifier: Advanced

Script I'm using:

(function() {
return "nameNOT LIKECopilot^nameNOT LIKEITIL";
})();

But this doesn't seem to be working — I still see groups.

Is this script wrong or does NOT LIKE not work reliably in catalog items?

Any help or alternate solution would be appreciated!

Thanks in advance.

[J Siva · Accepted solution]

Hi @tilekarnilesh 
You can use simple ref qualifier as below. It'll work.

Regards,

Siva

[J Siva · Accepted solution]

Hi @tilekarnilesh 
You can use simple ref qualifier as below. It'll work.

Regards,

Siva

[tilekarnilesh]

@J Siva 

Yes, I have achieved this using a simple approach, but I'm curious to understand how it works with an advanced reference qualifier and script. I want to learn how the scripting method functions under the hood.

[J Siva · Accepted solution]

@tilekarnilesh 

Ok. If you want to use adv ref qualifier, then you need to use the below.

javascript:'nameNOT LIKECopilot^nameNOT LIKEITIL';