How to find the source of info for Servicenow Performance dashboard?

Ronald11
Tera Expert

Hello experts,

I was having a hard time tracing where is the data sources for the info that is displayed in the Servicenow performance dashboard.

find_real_file.png

Do you have any idea where I can the table for the source of information on this widgets?

Thanks in advance

 

4 REPLIES 4

Maik Skoddow
Tera Patron
Tera Patron

Hi

unfortunately the source code of the widgets on that board is not available and there is also no table available in which the underlying data is stored. Instead the displayed data comes directly from the underlying application servers. As a result you have no chance to get insights into the data.

Maik

Hello, 
Thanks for your response. Are the data displayed in the graph in those dashboard do not have any counterpart that we could examine.

Is the diagnostic event the only one in that dashboard that have corresponding table?

find_real_file.png

Or this diagnostic_event table is still not the table used for the diagnostic events displayed in the servicenow performance dashboard?

find_real_file.png

Hello,

Just another question, is this underlying application servers from the Servicenow side only?

Hello

What do you mean by application servers?