How to get plain text annotation (not info-box blue)

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01-16-2020 01:01 PM
Hello,
Looking at the docs for annotations here: https://docs.servicenow.com/bundle/newyork-platform-administration/page/administer/form-administrati...
It looks like the "Text" option is just the same as "Info box blue." It has an example for how to change the text color, but not how to remove the blue background. Changing the background-color in the html only changes the background of the text, not the annotation itself.
Also, is there a best practice to align the text? It appears to be centered but I thought I would ask the community. The bigger issue is the background color.
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User Experience and Design

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01-16-2020 01:24 PM
Hi
It appears that this is unfortunately not possible at this time.
Take a look at this related post:
Hope that helps!
If it did, please mark as Helpful and consider setting the reply as the Correct Answer to the question, thanks!

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01-16-2020 02:25 PM
Hey there. Thanks for the response!
I found this old documentation that also has screenshots, and it looks like there are actually two options that would satisfy our requirement (Text or Section Details) but both are showing up with a blue background for some reason.

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01-16-2020 01:27 PM
try using HTML as type
<span style="color:red;background-color:transparent;">Select the primary location:</span>

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01-16-2020 02:25 PM
Thank you Mike, but that did not change the background of the annotation, only the background of the text.