Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How to hide UI Action Button conditionally on Workspace?

Dalma P_ll
Tera Contributor

Hi there, 

I would like to hide the 'New' button on the Catalog Tasks Form if the corresponding Requested Item is in closed state. Where can I add this condition to the UI Action so that the button is no longer visible on Agent Workspace?

I tried Action Exclusions but that made the button disappear on every task related to requested items. 

find_real_file.png

find_real_file.png

6 REPLIES 6

Michael Fry1
Kilo Patron

Did you try looking under the module: Related List Actions (sys_declarative_action_assignment table).

I did but could not quite figure this one out. What exactly are you suggesting to do? Where in the Related List Action record can I add a condition to check if the state of the corresponding cat item is closed?

Under Action Exclusions, I was able to add the sc_task table, excluded it and made the button disappear but I could not add a condition to it. 

I don't see a Save button baseline, so thinking someone added one?

@Dalma P_ll - any solution you got for hiding the new button in related list?