How to ignore workflow for specific catalog item

[Community Alums]

If i have a common workflow for all catalog items and i want to ignore attaching workflow for a specific catalog item, how can i achieve this?

I see there is no input condition for workflows on Requested Item (sc_req_item) table. If i select the table name as sc_request, i can see condition option enabled on the workflow, but the same option is not available when i select Requested Item table.

[Jim Coyne]

Workflows on Catalog Items work a little different than for other tables - you create a Workflow to run on the Requested Item table and then you specify on the Catalog Item itself what Workflow should run on that item.   You can create a specific Workflow for that particular item and select it in the Catalog Item form:

You should have either a Workflow or Execution Plan on each item.   I highly suggest using a Workflow.

[Community Alums]

Hey Jim,

Thanks for the response, but the OOTB workflow 'Service Catalog Request' is created on Request Table (sc_request) which runs whenever a Request is submitted REQ000001 right? As per your suggestion, we can control not to attach the catalog item workflow but please suggest how to prevent this Request table workflow.

[Jim Coyne · Accepted solution]

I typically deactivate that Workflow so it never runs on the Request table and handle all approvals, etc... on the Requested Items themselves.   I'll create a couple different approval workflows based on client needs and these can then be shared by multiple item workflows by adding them in as sub-workflows.   See the following Wiki article - Using Subflows - ServiceNow Wiki