Hi communityWe have created a view port in the sidebar of CSM Interaction Record Page which has a form component and a button that creates a record in the table (customer_contact) of the form component. The problem that we are facing is once the reco...
Hi,I am trying to Integrate MS teams with ServiceNow where I want to create a Team and channel for the same team.I am using Microsoft Teams Graph spoke to create a channel with the help of Group ID that is already available.But I am trying to create ...
I'm currently trying to get a form's view in Service Portal. In the back-end using getView() works without a hitch, but it isn't accessible from the portal. g_form.getViewName() doesn't give JavaScript errors, but it always returns an empty string. I...
I have an HTML field in ServiceNow where users can toggle editability using a checkbox. Here's how it's configured:UI Policy:Name: Make HTML/Link field editableCondition: When the checkbox is checkedAction: Sets the HTML field's Read-Only property to...
I have 2 versions of a landing page for the vendor manager workspace. I would like one version to be shown to people with a role and the other version to be shown if they have a different role. Is this possible to configure?
Does anyone have any idea to show/hide these tabs depending on role? This is in the vendor workspace.
What do I need to add/change for a user to be able to see the list view on the vendor workspace?
Hello Experts,I have a question regarding AI Search from an operator's perspective. Are there any operational limitations or considerations we should be aware of?For example, until a large number of inquiries are accumulated, the search results may n...
When I try to "Open My instance" under Micro-Certification - Welcome to ServiceNow (Xanadu), it is showing that it needs to be Wake up for the first time. After click on wake up it is showing it needs to wait for 20 minutes. After waiting, if we ref...
Hi All, I wrote email script to pick the values from system property and display it in email notification. But I am unable to see the email script values in the email. Attached are the email script and notification images. Kindly assist me here
現在、ServiceNowを使用しており、通知が既読になった際に自動的に削除する方法を探しています。メール通知ではなく、プロバイダー通知を使用しています。具体的には、通知が既読になった場合にチェックを行い、選択して削除する方法や、スクリプト可能通知アクションを使用して自動的に削除する方法について知りたいです。どなたか、これに関するアドバイスや具体的な手順をご存知の方がいらっしゃいましたら、ご教示いただけると助かります。よろしくお願いいたします。
Hello Experts, I have a requirement where I need to change the display value of pm_program table to my custom field. Currently, when I am creating a reference field of the pm_program table then it is displaying the number but my requirement is to cha...
Hello , I would like to put conditions that if user source is ppm_source those user only visible in the resource drop down list ? could you please guide what should I do ? currently it extract the all users from the sys_user table when I type Geert ...
Hello, I'm writing an KB article in ServiceNow and I have a question. I noticed when you have a multi-level list, there's a large gap between levels. Can I remove the spacing? I can only do basic HTML code. I don't have access to the website's style...
Hi, I've a issue in Before BR.current.setAbortAction(true) is not working. Suppose on incident i've created a befor br when incident state changes new to in progress then setabortaction will work. But when state changes new to inprogress it remains o...
