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Resolved! Filter users for Activity Stream @mention

Hello,we are importing users from our LDAP / Active Directory into our ServiceNow instance. Unfortunately we also need to import external, admin and other non-employee-users (to allow Service Requests, CI assignments, orchestration, etc.). Moreover, ...

Using Sybase database in Flow.

Hello, I am wondering if anyone has successfully setup a Sybase Connection through Integration Hub/Flow.  I am attempting to setup our Netcool connection, which is currently accomplished through script includes, as flow actions.  I have setup the con...

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Chris M3 by Tera Guru
  • 822 Views
  • 6 replies
  • 0 helpfuls

ATF - Form vs. Server Test Steps

Hello, everyone! What is the difference between Form Test Steps and Server Test Steps in ATF in ServiceNow? When and why would we choose to use Form Test Steps (e.g., "Open a New Form," "Set Field Values," and "Submit a Form") over a single Server Te...

kkrushkov by Mega Sage
  • 484 Views
  • 1 replies
  • 3 helpfuls

KB - Knowledge Articles Default Value Article Body

Hi there,  is there a possibility to set default values in the knowledge articles tinyMCE field? Font / Font Size Hyperlinks (color/font, font size) Bullet List = Square   Also, I would like to extend to color range with 2 more color codes. Is this p...

wsche by Giga Contributor
  • 2373 Views
  • 8 replies
  • 3 helpfuls

Script needed

Hi all, I need a script for the below requirement we have the field called queue owner email id , if we type without '@' it should give alert "Incorrect format. please enter xxx@xxx.com". During onchange i need to validate it. 

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Saib1 by Tera Guru
  • 493 Views
  • 3 replies
  • 0 helpfuls