how to link a menu item to a catalog item

[shidhartha1]

how to link a menu item to a catalog item or record producer

[larstange]

I assume that it is a link in the left navigation menu?

Copy the url pointing to the item or record producer (by finding it in the service catalog)

Create a new menu item of the type "URL (from Arguments):

Paste the link and remove the server name from the URL

[Deepa Srivastav]

Below links will be helpful , please check:-

Navigation menus and content links

Case Study - Employee Self-Service Portal - ServiceNow Wiki

Mark Correct if it solved your issue or hit Like and Helpful if you find my response worthy.

Thanks,
Deepa

[Chuck Tomasi]

Hi Kumar,

Are you referring to a module in the navigation menu? If that's the case, then you can do that using the type "URL with Arguments".

Step 1: Navigate to Service Catalog, Maintain Items

Step 2: Right click on the record and Copy the sys_id of the catalog item or record producer you want to add

Step 3: Navigate to System Applications> Navigation Menus

Step 4: Locate the application you wish to create a new module and open that record

Step 5: In the Modules, related list, create a new module (or modify an existing one)

Step 6: Use the link type "URL from Arguments"

Step 7: In the Arguments field, fill in com.glideapp.servicecatalog_cat_item_view.do?sysparm_id=SYS_ID_COPIED_EARLIER

Step 8: Save/Submit

Step 9: Refresh your browser (UI16)

Reference:

Administering Application Menus and Modules - ServiceNow Wiki

[Chuck Tomasi]

Hi Kumar,

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