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Resolved! Adding an approval step to a record producer.

Is there a way to create an approval step to a record producer? We have a group of users responsible for maintaining the accuracy of our Business Services, but many users that may need to add a new record. I had originally planned to create a catalog...

sarahjantz by Tera Expert
  • 6920 Views
  • 3 replies
  • 2 helpfuls

Resolved! Time card reminder on weekly

employees should submit their time cards by the end of each week (Sunday) for approval. If the time card is not submitted by the due date, a notification should be sent to the employee and their manager as a reminder.

MK-p by Tera Contributor
  • 769 Views
  • 2 replies
  • 1 helpfuls

hierarchy tab when viewing a vendor

Is there a way of adding a tab when viewing a vendor called 'hierarchy' where it shows the hierachy of that certain vendor with key contacts etc.As shown in the photo I would like it to be on the more dropdown and called 'hierarchy'

joshmorris_0-1734540661931.png
joshmorris by Tera Guru
  • 451 Views
  • 3 replies
  • 0 helpfuls

Resolved! CMDB and Request Items

When a developer creates a workflow, as a self-serve catalog item (RITM or Record Producer) under an application scope, from a CMDB perspective, would it be defined as an Application (a distinct CI) or a RITM/Record Producer. The answer to me is that...

Diane22 by Tera Guru
  • 1120 Views
  • 3 replies
  • 1 helpfuls