In the sys_user table, each manager has an Azure AD Object ID. I want to use this Object ID in a business rule to update the Direct Manager and Manager Level 1 fields with the appropriate names. All the necessary data is in the sys_user table. How ca...
What exactly does Federation mean?Below image and docs talk about Federated IDP and SSO associated IDP. What exactly does it mean in ServiceNow context, especially wrt below image?Is there any plugin for federation? any configuration for federation?...
I want to sync state,priority,short description,comments and work notes to child case from parent if there is any change.
Hi Team,In the knowledge article, we have a section called "Article Body." Within this, there is an option to insert or edit media. However, when we insert an Iframe and save the record, the link is being removed automatically.Please find the attachm...
We recently did a cleanup of Orphan Relationships where child or parent are missing. Now we have found that snowmid-discovery is creating Orphan Relationships, where child is a storage server, type is `Discovers::Discovered from` and the Parent is Mi...
my client is saying populated host name is incorrect for few device, host name is different from their DNS.
Our services catalog has multiple categories and in each category there are multiple catalog items. We want the cat items to be listed in alpha order. Example: the cat items in the Access Request category are in alpha order. If you look at the it...
Our instances now have the full instance encrypted, and I'm trying to disable the separate encryption for our attachments. In the Cryptographic Module, I have global.attachment_encryption with the following values. I need help in figuring out how to ...
Is there a way to create an approval step to a record producer? We have a group of users responsible for maintaining the accuracy of our Business Services, but many users that may need to add a new record. I had originally planned to create a catalog...
i am passing value from client side to ui page like below. var gdw = new GlideDialogWindow('ui page'); gdw.setSize(750, 300); gdw.setPreference('abc',g_form.getValue('abc')); // abc is choice value gdw.setPreference(...
Hello All, Can anyone please share me sample implementation project link/pdf/site if available for best practice purpose. PDF should contain all the details of an APPLICATION. like, Application name , fields, UI policies, Data Policies
Is there a field somewhere when submitting a contract or in the vendor management workspace where you can put how much notice you have to give to terminate a contract? Is it something that would need to be added in or is it somewhere already?
How do I add a tab onto the vendor page within vendor management workspace?
employees should submit their time cards by the end of each week (Sunday) for approval. If the time card is not submitted by the due date, a notification should be sent to the employee and their manager as a reminder.
Is there a way of adding a tab when viewing a vendor called 'hierarchy' where it shows the hierachy of that certain vendor with key contacts etc.As shown in the photo I would like it to be on the more dropdown and called 'hierarchy'
