How to link a task with another task in Visual Task Board?

Prasad Rao Kall
ServiceNow Employee
ServiceNow Employee

If there are two tasks which are relevant to each other then how do we link them in Virtual Task Board?

I could not find the method handy in Visual Task Board

 

1 ACCEPTED SOLUTION

Megha Padale
Giga Guru

Hi Prasad,

I tried this with freeform taskboard, you can link child task to the task in VTB.

  1. Click on link of task which will open task in record form.
  2. Click on context menu and select form layout.
  3. Select task->parent field in list collector.
  4. And link child task there as shown below

Here I share screenshots so you can understand:

find_real_file.png

 

 

find_real_file.png

find_real_file.png

 

find_real_file.png

If my answer helped you in anyway, please mark answer as helpful and correct.

Thanks and regards,

Megha

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10 REPLIES 10

Prasad Rao Kall
ServiceNow Employee
ServiceNow Employee

Still waiting for answer since above solutions are applicable when we create virtual task board using data driven form. I created virtual task board using free form so there is no incident table or any other table linked in this board. Please share solution

 

You didn't mention the Free form before... please provide full details posting on the community.

Though like I mentioned:
You can't directly do this with a Visual Task Board.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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Mark Roethof

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10x ServiceNow MVP

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Megha Padale
Giga Guru

Hi Prasad,

I tried it with freeform task board, you can link child task to the task in freeform task board.

  1. Create task in freeform taskboard.
  2. Click on link of the task which will open task in the record form.
  3. Click on context menu and select configure form layout.
  4. Select Parent-> task field in list collector.

 

 5. And  link the child task here

If my answer helped you in anyway, please mark answer as helpful and correct.

Thanks and regards,

Megha.

Megha Padale
Giga Guru

Hi Prasad,

I tried this with freeform taskboard, you can link child task to the task in VTB.

  1. Click on link of task which will open task in record form.
  2. Click on context menu and select form layout.
  3. Select task->parent field in list collector.
  4. And link child task there as shown below

Here I share screenshots so you can understand:

find_real_file.png

 

 

find_real_file.png

find_real_file.png

 

find_real_file.png

If my answer helped you in anyway, please mark answer as helpful and correct.

Thanks and regards,

Megha

Thank Megha for the solution