How to restrict visibility of an icon link widget on portal

[shaik_irfan]

Hi,

I have a icon link created on portal home page upon click it takes to some external url, which i want to make visible only for particular users. I have a user criteria and i want to display only for those users. can anyone please help me how to do this

[Ct111]

Hello,

Check the below link

https://community.servicenow.com/community?id=community_question&sys_id=b31b49d6dbc4c414190dfb243996...

Mark my ANSWER as CORRECT and HELPFUL if it helps.

[shaik_irfan]

Hi,

thanks for the reply. But mine is not a role and i cant create a custom role just for this purpose as my manager ask me to avoid creating roles.

I need to display a icon link only for a particular location lets say like user.location.name == "North America"

Where i can add a script ?

[Ct111]

Hello,

Check the code sample suggested by Goswami Sudipta in below link

https://community.servicenow.com/community?id=community_question&sys_id=d7c607a5db1cdbc01dcaf3231f96...

He implemented for user's business phone in same way you can do it for user's location , but do it with sys_id as location is reference field.

Mark my ANSWER as CORRECT and HELPFUL if it helpS.

[Jaspal Singh · Accepted solution]

Hi Irfan,

In that case, try placing the icon link in a widget & then you can have a criteria used for hiding/displaying widget. As widget's visibility can be hadled by user criteria as well.

Thanks,

Jaspal Singh