how to remove or hide the delivery item in catalog item page?

jags
Kilo Contributor

service catalog delivery time.PNG

1 ACCEPTED SOLUTION

Swapnil Bhakar1
Mega Guru

Hi Jagdish,



Have you created your own workflow or you are using default workflow. If you are using your own workflow then just go through your workflow properties there is a field Expected time just set time zero(00). By default its showing 14 hours just replace 14 to 00. Just follow above steps. It will work for you. If any problem just let me know.



Regards,


Swapnil


View solution in original post

4 REPLIES 4

JJ1
Kilo Guru

You can configure the cart layout.



Change 'Order this Item' Item Ordering Widget and uncheck delivery time



Configuring Cart Layouts - ServiceNow Wiki


Swapnil Bhakar1
Mega Guru

Hi Jagdish,



Have you created your own workflow or you are using default workflow. If you are using your own workflow then just go through your workflow properties there is a field Expected time just set time zero(00). By default its showing 14 hours just replace 14 to 00. Just follow above steps. It will work for you. If any problem just let me know.



Regards,


Swapnil


this worked thanks


divyalakshmi
Tera Guru

Hi Jagadish,



If you want to hide the delivery time for particular catalog item, then you can configure a catalog client script on load with following code to hide . It worked for me.


function onLoad() {


sc_delivery_time_label_cell.hide();


sc_delivery_time_cell.hide();


}


or if you want to hide for all catalog items then in Fuji version, you can go to Service catalog-- Catalog Definitions--Maintain Cart Layouts and you can define the visibility as per your request. This is global, please be sure before making any changes.



Regards,


Divya Lakshmi