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Retire knowledge based on valid to date

Hi, I'm trying to create a workflow to retire knowledge articles which have reached the valid to date. I'd like the workflow to be triggered by the valid to date, once it has reached that date the article would move to pending retirement and create a...

EmmaM23 by Tera Contributor
  • 412 Views
  • 1 replies
  • 0 helpfuls

Missing "Pending Retirement" Substate

Hi team,I have a question regarding the asset state and substates. The "Pending Retirement" substate was introduced in the Washington DC release but wasn’t available in the Vancouver release. The instance I am working on is on the Washington DC relea...

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monica190 by Tera Expert
  • 470 Views
  • 2 replies
  • 0 helpfuls

How to auto populate the select box value.

Hi All,In cutomer_contact table I have created a Business Line (Select box).ABCXYZJKLI have created a form where I have to autopopulate the Business Line for selected contact.Variables- Contact- Reference to customer_contactSelect Box- Option is same...

Samiksha2 by Mega Sage
  • 569 Views
  • 8 replies
  • 0 helpfuls