This is script in "Scripted REST APIs"
(function process( /*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) {
// implement resource here
try {
// 1. 获取请求体中的 JSON 数据
var requestBody = request.body;
var data = requestBody.data;
// 2. 记录日志（调试用）
gs.info('Received data from workspace: ' + JSON.stringify(data));
// 3. 提取你需要的值
var incidentNumber = data.incident_number;
var actionType = data.action_type;
var userId = data.user_id;
// 4. 在这里编写你的业务逻辑
// 例如：更新 Incident
var grIncident = new GlideRecord('incident');
if (grIncident.get('number', incidentNumber)) {
grIncident.work_notes = 'Workspace action performed: ' + actionType + ' by user: ' + userId;
grIncident.update();
// 5. 返回成功响应
return {
status: 'success',
message: 'Action processed successfully',
incident_number: incidentNumber
};
} else {
// 记录没找到的情况
return {
status: 'error',
message: 'Incident not found: ' + incidentNumber
};
}
} catch (e) {
// 处理异常
gs.error('Error processing workspace action: ' + e.message);
return {
status: 'error',
message: 'Internal server error: ' + e.message
};
}
})(request, response);
This is UI Action BTN "workspace" script:
function onClick() {
var incidentNumber = g_form.getValue('number');
var userId = g_user.userID;
var requestData = {
incident_number: incidentNumber,
action_type: 'custom_workspace_action',
user_id: userId,
additional_data: 'any data'
};
var client = new GlideHTTPClient();
var response = client.post(
JSON.stringify(requestData),
{
"Content-Type": "application/json",
"Accept": "application/json"
}
);
if (response.getStatusCode() == 200) {
var result = JSON.parse(response.getBody());
if (result.status == 'success') {
g_form.addInfoMessage('success: ' + result.message);
} else {
g_form.addErrorMessage('fail: ' + result.message);
}
} else {
g_form.addErrorMessage('API fail，code: ' + response.getStatusCode());
}
}
But error msg:
But error msg:
I am using GlidAjax, but it reports an error saying 'cannot access'; I use API, it tells me to use GlidAjax; I no longer know how to implement a client script to initiate a request in a workspace
