How to set an email priority as of high importance when sending email using email client (compose email button on record) from workspace.

[Mohd Shahnawaz]

How can we set email priority as high importance when sending it using email client from workspace. We do have flag option to set email as high importance manually. I am looking to set the priority as high without clicking on flag option.

By default, email received to the recipient , its prority is set as low. 

[Aman Kumar S]

Hey,

Check out below link for this:

In the email client how can I let the user set the "Importance" flag?

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[Mohd Shahnawaz]

Hi,

We have 'send email' button while sending email from email client. I am not able to find this ui action.

[Aman Kumar S]

Refer to below article, it is for agent workspace but hsould apply to your case as well:

Email importance defaults to low when created from Agent Workspace

Feel free to mark correct, If I answered your query.

Will be helpful for future visitors looking for similar questions 🙂