How to set subject of client email from Quick message

[kkadarsha]

Hi ,

i am looking for a way to set subject of client email based on the quick message i select or

set subject through quick message.

Please let me know the suggestions.

Regards,

Adarsha

[Kalaiarasan Pus]

Apologies for late response. I marked this to come back and answer but missed it somehow.

Quick message does not support dynamic script. But there is an extended discussion here on using business rules to do some dynamic email formatting.

Quick Messages - customisation

You may want to go through it and see if it helps.

[Jason Bush1]

I know this is a super old post. I use variables in the text body of the quick messages to generate my email subject line there, so it's a simple cut and paste operation. 

Subject Line: Short Notice Computer Request for New Employee - ${u_requested_for_all.first_name}
${u_requested_for_all.last_name} [${number}]

It would generate something like this that would now give us a more user friendly subject line to paste into the subject field:

Short Notice Computer Request for New Employee - Bush, Jason - [INC001234]

Then delete that line that you borrowed from your quick message body and hit send.