Is it possible to nest For Each flow logic in the Do the following until flow logic? The intent was to keep exeuting the steps until the incident active flag becomes false but inside the loop, it never made it to the For Each part. The iteration limi...
When Caller is System Administrator then service field become mandatory , Contract field should become hidden and Configuration item should become read only how to do it using Onchange client script?
Excuse my likely incorrect terminology... I haven't looked at JS in years. I'm trying to lock down asset records so only the assigned property custodian can edit (with the exception of the Comments field which I want to remain writable by anyone).I k...
I have a requirement to set up regular scheduled maintenance plans/schedules for either models or types of CIs that have certain maintenance requirements. I don't feel like the documentation has examples that truly apply to what I'm trying to do, and...
For Knowledge v3; how can I display/show the comments box, yet hide previous user comments from non-knowledge_admins? We want all users to be able to submit comments on an article, however we only want knowledge_admins to be able to view those comm...
The "submit" button on our KB articals, knowledge feedback is gone so users cant submit feedback:i have tried to looke for it but not found anything.
We have created one catalog item named " Off-boarding" in our dev environment, whenever a request is ordered 7 catalog tasks are created automatically and assigned to different assignment groups as configured in the workflow.Our requirement is variab...
Hi all,I'm looking for a way to provide Knowledge Base users with a quick and easy mechanism for adding section headings (e.g. h2, h3, h4 tags) in order to structure an article's text. A button in the TinyMCE toolbar would be far preferable to asking...
Hi Team, I need to attach excel file on submission of the RITM . This excel file is list of records assigned to user in 'requested for' variable. Please suggest any ideas on this. Thanks
I'm working on a requirement to create a UI page that takes catalog item as input and display info of catalog item from Maintain item table. Also a way to call this UI page from Catalog item itself, so UI page should take catalog item id as input whe...
Service now "HR Agent Workspace under" LIST - Assigned to me Not working as excepted. Example: 1. Please check below snap ,HR Number -HRC0001160 it is working on "open-unassigned" still this case is not assigned to anyone working ...
I can't believe this is as hard as I seem to be making it, but all I want to do is add a radio button with three choices to my form. I notice that there is no such control out of the box even if radio buttons are HTML 101. I have read about turning o...
We have a functionality which pulls assigned to based on assignment group. I could see a advanced reference qualifier written on assigned to(task table) and a business rule below. but, its not working and extend table 'u_business_map' but is working ...
Hi,I'm trying to create a button within an alert notification that mimics the "Discuss" button on the Interaction page in the CSM workspace. Basically when an alert pops up, and if users click on the action button within the alert, it should open up ...
I have obtained a dev account to do some testing around AWS integration. However, I am unable to see the AWS Service Management Connector in Application Manager within my dev environment. Is it possible to obtain it? Thanks!
