Hi all, I have created a flow that will automatically send an outbound email which extracts the description field from the incident record. however the issue is when the email is generated it is in a unreadable format. (screenshot email format) I wa...
Hi Folks I am struggling with this issue since few days. I have created a Flow called - Demo Penetration Testing Flow. I am trying to link this flow to a catalog item. But I am able to see only 3 flows. There are many other flows which i can see in F...
What is the difference schedule item's trigger types between interval and repeat. Thank you.
Hi, We have performed the integration of ServiceNow with MS Teams using below procedure.Installing ITSM/HRSD integrations for Microsoft Te... - ServiceNow Community But we facing issue when trying to open service portal from MS team.Sharing the scree...
Hello All, We are having a requirement to run a schedule job to send the auto strikes on incident. This schedule job should not run on german schedule and weekends. I have seen many articles to use isInschedule but it is always showing the result as ...
Hi All,We have a dopdown field called "type" in a "devices" table. Under devices table we have created 3 child tables laptops and desktops. we have added 10 choice field values to the parent table(in sys_choice table table is u_devices and element is...
Hi, I got a requirement to add the users added from the "TO" and "CC" of the email client template to the record string field. From the image I have to add the users from "TO" and "CC" (marked in yellow) to a string field available on the form after...
Hi Experts, My requirement is to create a user in Azure AD using Azure AD spoke based on the information provided by a catalog item (which has first name, last name, location etc); once the user gets created in Azure AD same user record should get cr...
Hi All,I am having issue with Save button under the edit items.If I change the values in the field and click on Save button. the values are not changing and if i open the edit items it shows the earlier values only which user entered initially. Any h...
Hi all On the Service Portal you have the option to Edit the item before Checkout. However if you click on the Edit item button (the Edit button is on several places, an UI page pops up showing the item options. User can edit the options. However the...
As i am new to servicenow, i have a requirement that i have to make visible a Virutal agent chat for a specific group only on Employee Center Portal.How to do so can any one guide on this.i have attached the configuration for Virtual Agent Chat. @...
ServiceNow developers and administrators configure and build changes to provide enhancements, fixes or probably add a new feature to an existing module. Knowing and understanding what to change and the impact of the conversion gives confidence to the...
Hey Team. I've been hunting and can't really find the answer to this question so maybe someone with experience knows it. If you wanted to build basic functionality for non-IT or HR people, which module is the best to build it in? e.g. facilities need...
I have a catalog client script on some of my forms where I need to know the sys_id of the catalog item itself (not the unique instance of the form record).I have tried g_form.getParameter("sysparm_id") in an onload script and it's bringing back a sys...
Hi,Is there a way to change Flow Designer to display Labels and Values in dropdown menus instead of just Labels? We have several different subcategories whom share same Label, but Value is different (and they are linked to different main categories)....
