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‎12-16-2024 07:20 AM
Do we have way to track the attachment like who downloaded, who uploaded, who viewed it?
Solved! Go to Solution.
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‎12-16-2024 07:23 AM
Hi @Amit_H ,
Yes you can, there is oob tracking available for this, you no need to do any configuration.
Go to event log table and look for name contains attachment.
attachment.read means who downloaded and viewed.
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If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.
Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay
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- Mark as New
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‎12-16-2024 07:23 AM
Hi @Amit_H ,
Yes you can, there is oob tracking available for this, you no need to do any configuration.
Go to event log table and look for name contains attachment.
attachment.read means who downloaded and viewed.
-------------------------------------------------------------------------
If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.
Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay
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