How user with a role can access system property, system property have also defined same read/write role

RatneshTSN
Giga Guru

We are facing issue on below scenario. A user with atf roles(test, admin) can't access system property even though at system property level roles are assigned to user.

 

1. We have created system property, and given read write role to atf roles

find_real_file.png

2. Created a module for this system property

find_real_file.png

3. admin user can access this property via module menu

find_real_file.png

 

4. Non-admin users with atf_test_admin, atf_test_designer role can't see any property when they click on menu. Any help on this?

find_real_file.png

5 REPLIES 5

The SN Nerd
Giga Sage
Giga Sage

In your system, you should see a read ACL's that allow atf users to view some ATF System Property Categories:

find_real_file.png

ATFProperties is not one of them.

 

You will need to modify this ACL to include the category ATFProperty, or add your system property to one of the above.


ServiceNow Nerd
ServiceNow Developer MVP 2020-2022
ServiceNow Community MVP 2019-2022

I need to check this in ACL or system properties [your screenshot ], I can't see such name neither in system properties nor in ACL. Would redirect where I would find this?

 

I have also checked in Personal Developer Instance no help in ACL or System property

Moreover in my PDI a user with role atf_test_admin can write ATF properties but not in my company instance.

find_real_file.png

find_real_file.png

 


ServiceNow Nerd
ServiceNow Developer MVP 2020-2022
ServiceNow Community MVP 2019-2022