ServiceNow AI Platform forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Roles, Customer Service Management

Hi,In CSM portal, when we impersonate user with role sn_customerservice.customer, there are no records visible in All cases, Action needed, My cases, My case tasks, My requests. And when it comes with a user with role sn_customerservice.customer.admi...

Nandhinisri_0-1703867286622.png Nandhinisri_1-1703867351224.png
Nandhinisri by Tera Contributor
  • 1692 Views
  • 4 replies
  • 0 helpfuls

Resolved! OnCellEdit client scripts in Workspace

Hi everyone, Do onCellEdit client scripts work on lists in Workspace at all? I've tried onLoad, onChange and onSubmit and they work, but I can't get onCellEdit scripts to work in Workspace. I want to bring up a confirmation dialog box on a cell edit ...

Resolved! has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource.

I created a test scripted rest API and trying to call that from the javascript. However, I am getting the following error message. However, I don't get any error when I call that URL from POSTMan.  ScriptedRESTaspx.aspx:1 Access to XMLHttpRequest at ...

Wirasat by Tera Guru
  • 16527 Views
  • 7 replies
  • 1 helpfuls

Delete first n rows of excel attachment

Hi,   I am trying to import an excel file with header starting from row 10. The problem I am facing is there are merged cells in first 9 rows that are causing parsing issue as shown in the image below. My question is, is there a script I can use in ...

find_real_file.png
parth2 by Tera Contributor
  • 1564 Views
  • 3 replies
  • 0 helpfuls

Resolved! Assignment Group Condition - Please help

Heya, I have a question regarding assignment group condition. We've got 3 groups Assignment Group 1Assignment Group 2 Assignment Group 3 The individuals in these assignment groups are distinct, but there are two members who belong to all the 3 assign...

rrajagopal by Tera Contributor
  • 1963 Views
  • 4 replies
  • 3 helpfuls

How to use the onboarding experience / guidance modal?

Hi there I'm wanting to make use of the Onboarding Guidance modal to display information to users as they log in. There's doco here on how to create one: Create an onboarding experience But there's no information I can find anywhere on how to trigger...

Community Alums by Community Alums  
  • 1988 Views
  • 3 replies
  • 0 helpfuls