How to hide attachment from service portal
How can we hide attachment inside the service portal. What script need to be added to server side of widget editor to hide attachment? Please help
Forum Posts
Resolved! setting logged username by using client script
Hello folks ,I have a field name called "user" this field is referenced to "sys_user" table . Now i would like to write a client script to setValue default logged user name in this field .Is there any way to set the value by using client scripts ? Be...
Resolved! Making certain fields visible to specific user roles?
Hello everyone, I'm a newbie to the ServiceNow platform and have a quick question I need help with.As the title says, I'd like to make certain fields on a catalog item visible only to specific user roles (ex. itil users) but not the rest of the users...
Resolved! ServiceNow fundamentals course not getting completed
I went through all the courses, watched all the videos without skipping. Completed Simulator 100%. Still, some of the courses are not getting completed. went through every course multiple times. Any Solution?
Resolved! How to add content to the Announcements, Quick Links and My frequently used apps in the "HR Landing Page (CD)" in the HR Agent workspace
Hi All, I am currently working on HR agent workspace and I need to add content to the Announcements, Quick Links and My frequently used apps in the "HR Landing Page (CD)" in the HR Agent workspace. I tried searching in the Docs and didn't get any use...
Resolved! Apply read only role to all users except admins
Hi there, I've activated the read only role in our test and dev instances but wanted to know whats the best way to apply this role to all users except admins. I've found this script on the doc site to add role to every user, so I now need to edit t...
Resolved! how to allow multiple attachments using attachment type varaible in service portal
Hi, can someone provide solution on how to attach multiple files for each attachment type variable in record producer form for the service portal. Regards, Kalyani.
Resolved! Auto Populate Department field on Catalog Item form
Hi,I've a catalog Item, where there is field called Caller which is a reference field to User table which is auto populate. I've created another text field besides that which should automatically reflect corresponding Department of the caller field. ...
"Insufficient rights to read the email body" error while trying to open email on the incident ticket
Hi Team, Oct 3rd, we have upgraded to Paris Version. We are receiving issues related to Emails cannot be opened in Incident tickets or RITMs. Users are receiving an error as "Insufficient rights to read the email body" when they were trying to click...
Resolved! Maximum number of project tasks that a project can have
Hi, all.What is the maximum number of project tasks that a project can have?Please also tell the maximum number of child project tasks that a project task can have.I am not aware of any particular limit on the number, but I am asking for confirmation...
Filter Applied on Related List entry is not working on custom table
Hi All, I have a custom table(Employee)..in the employee form, I have a related list called "software support groups " where I want to show records that are having the category as "software" only. So I have added filter condition as below on the "s...
Resolved! Apply password policy to instance
Hi, all.I have a question regarding the password policy.I would like to use a different password policy than the default, which is another password policy that is in place for instance.I was able to create a new password policy, but how do I configur...
ErrorPart of the query on sc_req_item has been ignored because of read security rules on sc_req_item
Hi All, I have created a custom field reference to customer_account in the Requested Item table and added the read role.But still i am getting ErrorPart of the query on sc_req_item has been ignored because of read security rules on sc_req_item.u_acco...
Facing error in flow designer as "Invalid values passed to the API, details: Flow sys id is required to create a new action"
Hi Team, I am facing issue in flow deisgner as "Invalid values passed to the API, details: Flow sys id is required to create a new action". Can anyone help me to get this resolved or to find rootcause of same. Any help is much appreciated! Thanks...
Resolved! M2M table and Display Information
Hello All, I have a requirement in Security Incident that goes along the lines of the following. Add a CVE to a Security Incident TicketThat CVE will add all vulnerabilities related to it to the Security Incident. I have accomplished that part ...