How View Rules function

RahulY00040
Tera Contributor

Hello friends, 

 

We had created a custom View Rule against the cmdb_ci_win_server table and it had been working just fine. Recently we installed one of the OTB module and got additional form view rule against the same table. Now the second view rule started imposing overriding the first. 

 

I can not even disable the second one as it has "Protection Policy". Changing the execution order of earlier to 75 from 100 not working. Its giving me unpredictable results. 

 

So, i would like to understand below:

1. How View Rules are executed ?

2. How View Rules execution order is defined ?

3. Also URL when copied from address bar shows later (lower priority) view applied but loaded form shows first one. Something is missing.

 

 

Thanks,
Rahul

7 REPLIES 7

Yeah i did this : main has 75 and other OOTB has 100 execution order. But as i stated above in copied URL from Browser, it shows view forced=true and view name is the main view but in opened Window it shows OOTB.

 

Thanks,
Rahul

Hello @Voona Rohila ,

 

As stated in above image, my custom/main view rule is not advanced whereas otb is advanced. I am not sure the behavior in this case (if only lowest will be evaluated or both).


Thanks,

Rahul

Let me check on this and get back.


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Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP