I can't see the "Manage Company Learning Credits" menu option

[Blair Loveday]

Hey Team.

I got given administrator access including the Learning Credit Manager and Training Manager roles but When I try to access "Manage Company Learning Credits" I don't see the option.

According to the training video I should see this:

But when I click my profile I see this:

I have all the roles:


I have logged out of now learning and logged back in to see if that sync'd it but no luck.

Any ideas what I am missing?

[Tony Chatfield1]

Hi, if your organization has confirmed that you have been assigned the required role;
Then I would suggest logging a case with the SNC learning team via the learning portal menu
Help > Crease Support Case

[Blair Loveday]

Submitted.  Thanks Tony.