I cannot see icons in the Now Mobile app for catalog items

Russ6
Giga Contributor

I set up the Now Mobile app recently and all of the catalog items had the default 'no icon' image (picture frame with a line through it), so i applied a couple of icons to test the design. The picture frame disappeared and left a blank space when browsing the Service Catalog. I can click on an item, and it has an the correct icon. Just nothing when browsing the catalog. I have tried .svg, .png, 64x64, 32x32, colour, black and white. Any help would be appreciated!

Edit: When i add an image to 'icon', it doesn't change anything. When i add an image to 'picture', then the above applies.

Thanks

1 ACCEPTED SOLUTION

Russ6
Giga Contributor

Solved, the picture has to be a .jpg or .gif 

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Russ6
Giga Contributor

Solved, the picture has to be a .jpg or .gif