I deleted RITM of service catalog along with their SCTASKS. I tried to restore them from the restore option and got a few back but the Variables are not currently showing up. Please let me know how to restore them.

utkarsha_s
Kilo Expert

Hi Guys,

I deleted RITM of service catalog along with their SCTASKS. I tried to restore them from the restore option and got a few back but the Variables are not currently showing up. Please let me know how to restore them. Please help me with this urgently as this is an audit issue.

Thanks,

Utkarsha Saxena

6 REPLIES 6

If they are not there, them I'm afraid they are not available to restore. The only other recourse I can think of is to enlist the help of customer support restore your instance to another instance and export/import the records that way.



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Just an FYI, beginning in London, we have a better feature for restoring deleted records and the ones they are related to. Look under Rollback and Recovery.