以下の項目が、どのテーブルからデータを取得できるかを教えていただきたいです。 参照するだけではデータは取得できないものもあるかと思いますが。。 現在は、ポータル、ナレッジを使用しています。 （Servicenow上でわかるのかも不明です。。） ①ナレッジの記事毎のアクセス数 （Top10も算出したいです） ②検索キーワードTop10 ③ポータル使用時間（ポータルのログインからログアウト） ④オペレーター1次対応率 ⑤ステータス別対応時間 よろしくお願いいたします。
When doing a REST API search for incidents I get an HTTP error 400Doing search_incident_endpoint='/api/now/table/incident?sysparm_query=active%3Dtrue%5EORDERBYDESCnumber%5Estate<3%5E%5Estate<3%5Eshort_description%5Esysparm_limit=10' "Setting request...
Hi, I have tasks related lists in requested item form .I want new button to visible only to requested items related to catalog items and if the requested item is not a catalog item then the new button should not be visible.I need script for this in O...
Hi, Do we have CRM application in ServiceNow, If yes please let us know plugin details and any ref documents Appreciate your response
Hi ServiceNow Community Developers, Do you know if there is a way to do auto-complete on a string field just like there is on a reference field? For instance I have a requirement to auto complete a string field as the user types in the field value. D...
Hello. The export as PDF Option doesn't export all the fields when i click on export as excel. The records are being shown on data table instance definiton widget What is the reason behind this & how can this be fixed?
How to set field Readonly in Workflow? ex) If I Approvaled,someone can't change approval field.
Hi Everyone,I would like to create a catalog task for each selection chosen in a list collector.I only have 2 variables: sc_short_desc and sc_site (which is a list collector)So if a user choses 3 sites in the list collector, then I would like 3 catal...
Hi, I have the requirement to regularly import lots (>150) of CSV files via SFTP into the ServiceNow instance. The way I originally thought this could work is by using data sources and scheduled imports, but as far as I know, I'd have to create a dat...
We have a Flow that is validating required fields on Tasks created by the Flow. If the validation fails we revert the Task to previous State and wait for the State to change once again to a Closed state and repeat.When reverting the State, we need of...
Hi, I am new to servicenow and I'm trying to figure out how this works. This is what I understand- ServiceNow Platform is for developers and admins to configure Applications etc. Customer does not get access to this. For customers we can configure th...
Hi, I'm trying to write an "if" block to check for some values. I have got more values to verify in the if statement of a Business rule. The script is working fine. But I'm trying to find easy and best practice to achieve this. if(current.u_level_3....
I am trying to lookup the user record in AD(active directory)using the "Lookup user" action in flow designer. I have given path, user name, principle name in the property list, it is throwing error while executing the lookup user action. Please sugg...
Hi community, I have experienced a very strange issue with the contextual search in the portal and am not clear if there is a missing configuration or something I'm just doing plain wrong. The scenario I have created an Incident Record Producer (no...
