remove this dropdown 'action on selected rows' dropdown from the content management portal
remove this dropdown entirely 'action on selected rows' dropdown from the content management portal but need this for itil role users
Forum Posts
Change from LDAP SSO to Azure Active Directory single sign-on (SSO)
Has anyone switched to using Azure Active Directory single sign-on (SSO) from a previous SSO integration? I would like to know if there are any potential issues that can come up. For example the Azure we are currently using for other systems is using...
Cannot see all users when adding users to a group
I'm a contractor dev for a client where there are multiple projects happening at once including custom scoped app creation, HRSD implementation, and a SailPoint integration that relates to user fields. Something happened in our dev instance a week ag...
What is the Consumer table?
We have CSM installed and it comes with a Consumers table. At first glance, it looks like it's the opposite of the Contacts table to hold user accounts for individuals not associated to an Account. When I looked at the table structure, Consumers does...
What does the role sn_doc.reader and sn_doc.writer and sn_templated_snip.template_snippet_reader roles do
Hi All, I wanted to know what does the below roles do in servicenow. And also If I have admin role then do we need the below roles to be added or not sn_doc.reader sn_doc.writer sn_templated_snip.template_snippet_reader Thanks,
Resolved! Is it possible to hide a completed playbook action?
Is it possible to hide an activity after completion in a Playbook? I know there are settings to hide inaccessible activities and those that are pending but for a playbook I have, I'm using a wait for condition activity as a barrier to proceed in the ...
How to add a custom UI Actions to sc_cat_item
Hello, I'm fairly new to the ServiceNow platform, I was tasked with creating a custom Delete, and stationary "Edit in Catalog Builder" buttons. For the Delete Action UI, I've tried the following script but doesn't seem to work: Action name: sysverb_w...
Group approval comments to the Approval History of the Approving Document
I would like the Rejection comments from a Group approval to copy to the Approval History of the Approving Document. Flow only allows specified individuals, groups or manual approvers. We have been using Workflow Editor and the Approval User option u...
Is there a way I can configure the list applications and modules on Service Operations workspace ? We use to configure this easily for agent workspace but unable to find the list components other than List page on the Sandiego instance
Is there a way I can configure the list applications and modules on Service Operations workspace ? We use to configure this easily for agent workspace but unable to find the list components other than List page on the Sandiego instance
Resolved! Active and Published Workflows are not appearing in "Call a Workflow" flow logic
Hi all, I`m creating a flow where the trigger is Service Catalog. Only a few workflows are appearing in the Flow Designer "Call a Workflow" flow logic. All workflows are active and published and are within the global application, on the sc_req_item t...
Can i auto Remove the white spaces from starting and end of all the string fields which is in my instance.
Can we achive this globally, like i do not want to use trim() method for all the string fields one by another, is this possible that i make some changes in the instanse and from that time all the string fields in my system will have the capablity to ...
If statement in UI Macro
Hello folks, I want show a hyper link if value is not empty. Can you please help me to correct the below script. <?xml version="1.0" encoding="utf-8" ?><j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null"> ...
MID server process compatible Linux OS version
RHEL9 just released lately. Does MID server process supports RHEL9?Please advise
Resolved! Flow Designer Group Approval being automatically skipped
I have a case in our Change Management where if a change gets rescheduled we kick off a new flow. The prior approval tasks are getting cancelled properly via a script, but when the new flow does the ask for approval for the group it is skipping that ...
Resolved! Add an Alert message to a Request form via portal using Flow Design
Hello there, Can you add an alert message to a Catalogue Item via servicenow portal using Flow Design? If so, please kindly provide the how to? I am looking to create a Flow Design for one of our Catalogue Items. The scenario would be if a Requester...
