Forum Posts
update in the form by client script
I need a script , when the incident form is new record. the short description field should be get automatic updated and that particular new Record should view in "test view" how can we do this in client script
Resolved! Changing contact type in incident
When a user puts in an incident via the ESS portal the contact type is automatically set to phone. Where can I go to update or change it to show self service instead?
Resolved! How do I see and go to the current update set in the UI like it used to load the current update set with just a click?
So earlier we used to have this icon on homepage and clicking on it will load the current update set on the form and we can see what all is being captured there. But with the new UI, I don't see the option. How can easily load the current update set ...
Resolved! How to pass data from the Server side to Bootstrap Modal in the AngularJS Directive
Hello everyone, I am having trouble about passing data from the Server side to Bootstrap Modal in the AngularJS Directive. The data in the modal is not the same as that in the card. I check the console.log() in the browser, but it seems fine. Can yo...
現在ログインしてるユーザーの情報を取得するスクリプトを教えていただきたいです
Service Portalでcaseテーブルを拡張したテーブルを参照したRecord Producerを作成しました。 Record Producerの変数のデフォルト値に、ログインしているUser tableのcompanyカラムの値を自動保管したいです。 具体的に、添付ファイルの”デフォルト”にどのようなスクリプトを書けば良いでしょうか？ 以下、試みましたが正常に値を取得できません。 javascript:g_user.Company アドバイスをお願い致します。
sync all the fields of asset when update on cmdb
Hi, I want to sync all the fields same as cmdb, there is mismatch between cmdb and asset and cmdb data are correct. I want to update all the fields on asset level, when one single field on cmdb is updated(for ex comments) then all asset field can be ...
Resolved! How to trigger a script on updating a sys_property?
I am trying to implement an opt-in kind of feature. If the user updates the value of sys_property to true, a script needs to be executed. How can this be achieved?
Error message on UI Action
Requirement: When user click on UI action ' Submit for ST signoff' it should do a validation on Application Service [cmdb_ci_service_auto] Table to validate that business service 'environment is set to 'Production' if not then throw error like 'Can't...
Resolved! Mid Server is down how to make it up?
I am new to ServiceNow please help me as soon as possible. Mid Server is down how to make it up?
Resolved! Does anyone found the purpose yet of diagram builder?
Hello, I have read the other community articles regarding diagram builder and it seems like I still cannot find the specific purpose of diagram builder there. I know that it is installed together with flow diagramming but I don't know what is its spe...
Resolved! Add existing variable set to Catalog builder template
Hello all, Just started to use Catalog Builder & trying to create a 'Catalog item template', however when trying to add an existing variable set (vs) under 'Questions set' - it allows me to add it but when I save the template the vs disappears and I ...
How can I track the progress of a sprint in Service now? Is there a velocity or a burndown chart?
How can I track the progress of a sprint in Service now? Is there a velocity or a burndown chart?
Resolved! Do most companies send request surveys on the requested item table or sc task table?
We currently send the survey out when the Requested Item is complete but of course we don't have the Assignment Group/Assigned To information since that's on the sc_task table and could be assigned to different teams. We just wanted to see what othe...
How can I look into completed sprints? I need to figure out what the previous spillover of story points was.
How can I revisited completed sprints?
