I want to increase the valid to date by 1 year

Cupcake · ‎06-10-2016

I have a need by our customer to update the Valid To date in KB articles by 1 year every time that KB article is updated.

So it should be looking at the updated (sys_updated_on) field and making the Valid To date (valid_to) 1 year from that date.

Should this best be handled thru a business rule.

Abhinay Erra · ‎06-14-2016

Karen,

If you are on eureka, copy this script

setValidTo();

function setValidTo(){

var gr= new GlideDateTime(current.sys_updated_on.getDisplayValue());

gr.addYears(1);

current.valid_to=gr.getDate();

}

Thanks,

Abhinay

PS: Hit like, Helpful or Correct depending on the impact of the response

View solution in original post

Cupcake · ‎06-14-2016

Thank you I should have removed that part of it. I actually did an Insert and Stay from another business rule on the knowledge table. And in reference to Abhinay's comment, should this be an onBefore client script.

Karen,

This script needs to be placed in an onBefore function that will be automatically created in the script section when you create a business rule.

Thanks,

Abhinay

Abhinay Erra · ‎06-14-2016

Karen,

See the below snapshot, it should be enclosed in a function

Thanks,

Abhinay

PS: Hit like, Helpful or Correct depending on the impact of the response

Cupcake · ‎06-14-2016

I changed the Business rule it still did not work:

Abhinay Erra · ‎06-14-2016

Which release are you on? F, G, H?

Cupcake · ‎06-14-2016

Sorry Abhinay I just have mentioned that in the beginning, we are only on Eureka - but moving to Helsinki in a few months.

I can't wait either.

Thanks,

Karen