I want to increase the valid to date by 1 year

Cupcake · ‎06-10-2016

I have a need by our customer to update the Valid To date in KB articles by 1 year every time that KB article is updated.

So it should be looking at the updated (sys_updated_on) field and making the Valid To date (valid_to) 1 year from that date.

Should this best be handled thru a business rule.

Abhinay Erra · ‎06-14-2016

Karen,

If you are on eureka, copy this script

setValidTo();

function setValidTo(){

var gr= new GlideDateTime(current.sys_updated_on.getDisplayValue());

gr.addYears(1);

current.valid_to=gr.getDate();

}

Thanks,

Abhinay

PS: Hit like, Helpful or Correct depending on the impact of the response

Cupcake · ‎06-14-2016

Is there a link for the best practices docs. I always ask about Best Practices for things that I haven't done before that would be most helpful.

Thanks again.

Karen

Chuck Tomasi · ‎06-14-2016

All the technical best practices can be found here:

Midhun1 · ‎06-14-2016

Hi,

Never use "current" in business rule.

we can use object.something

Chuck Tomasi · ‎06-14-2016

Not true Midhun! There are lots of times you use current in a business rule.

BEFORE business rules are a classic example to set values. BEFORE, AFTER, and ASYNC rules can read values from current without any impact.

BTW, this is in an inbound email action, not a BR.

Chuck Tomasi · ‎06-14-2016