import appears to work but 0 records processed

karenk
Kilo Explorer

I have a small .xls file of 20 records to load into location.   I load the records into the import set without an issue.   I built a transform map and have aligned the fields.   I use the mapping assist to see the data fill into specific fields.   I click Transform and it appears to work, but the results are that no records were imported.

 

total=0

inserts=0

updates=0

ignored=0

skipped=0

errors=0

 

why was the data completely ignored?

7 REPLIES 7

version of servicenow?


Regards
Harish

Helsinki patch 7


nichoffman
Kilo Expert

Are you importing from an FTP?


I had the same issue when loading the file from an FTP and using the "Load 20 Records" functionnality. It worked only when I load all the records.