import appears to work but 0 records processed
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04-09-2014 11:57 AM
I have a small .xls file of 20 records to load into location. I load the records into the import set without an issue. I built a transform map and have aligned the fields. I use the mapping assist to see the data fill into specific fields. I click Transform and it appears to work, but the results are that no records were imported.
total=0
inserts=0
updates=0
ignored=0
skipped=0
errors=0
why was the data completely ignored?

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01-24-2017 02:29 AM
version of servicenow?
Harish
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01-24-2017 02:32 AM
Helsinki patch 7
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03-14-2017 02:23 AM
Are you importing from an FTP?
I had the same issue when loading the file from an FTP and using the "Load 20 Records" functionnality. It worked only when I load all the records.