In-line .PDF display in Knowledge

[Ben Blackburn]

Still waiting on some way to natively display .PDF files within a knowledge article.  I know there used to be an app on Share that would handle this, but I'm not finding it anymore (and I think it got deprecated).  Currently, I'm having my user base convert the .PDFs to .DOCX, then import those documents using the OOB functionality, but the formatting is never perfect.  I suspect the same challenges will exist if I have them convert to HTML.

Does anyone have a good solution for this?

[Robet]

Hi,

On which table i need to write this Business rule?

Please reply its an urgent requirement for me to view PDF in Article.

Thank you,

Robert S

[Patrick Montgom]

When using an <iframe> tag in knowledge articles to embed PDFs, the page automatically jumps to the <iframe> on load.  How can I prevent this from happening?

[Sailesh2]

Hi @Rajesh Kannan Gurusamy 

Your solution works like a charm

However I find it difficult for the viewers to read. When I try to find out the Article using Meta tags, I find the article embedded as PDF. However when I click on it, rather than opening it, it is downloading the embedded PDF.

Any thoughts to share?

Thanks

Sailesh

[Ben Blackburn]

Sailesh,

Make sure you're clicking on the article, not the .PDF link:

[SusanWinKY]

Has anyone had issues with links in a PDF embedded via iframe not being clickable?