Inserting thin clients into cmdb_ci_computer

Giri6
Tera Expert

I find inserting a record into cmdb_ci_computer automatically creates a record in alm_hardware. I can disable in the transform map not to run business rules. What is the typically recommended approach to inserting thin clients into a computer table when they are really not physical assets?

I also want to know what really different when I disable business rules into transform map vs leaving it. Trying to understand what else happens when record is inserted into the computer table. Appreciate it.

1 ACCEPTED SOLUTION

Michael de Boer
Giga Guru

Go to "Product Catalog > Product Models > All Models" and find the product model of the thin client.
Here you will find the attribute "Asset tracking strategy" and you can set that to "Don't create assets".

So no assets will be created for CIs that has this product model.

Regards,

Michael

Regards,
Michael

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4 REPLIES 4

Anshu_Anand_
Kilo Sage
Kilo Sage

If your computer will never be discovered by discovery its ok.

But once discovery tries to discover the computer , it will fetch the model and asset details and populate the CI.

You need to disable the BR itself in business rule table. There are some BR rules which sync the asset to CI.

But the issue is it will disable for the entire computer table including child win,linux and other servers.

You have to override maybe only for computers and not extensible to child class

Regards,
Anshu

Thanks for the reply. But it is easier to uncheck 'run business rules' in the transform map right? Not sure what will be missed

The BR will not run during transform only.

Regards,
Anshu

Michael de Boer
Giga Guru

Go to "Product Catalog > Product Models > All Models" and find the product model of the thin client.
Here you will find the attribute "Asset tracking strategy" and you can set that to "Don't create assets".

So no assets will be created for CIs that has this product model.

Regards,

Michael

Regards,
Michael

Please mark the suggestion as helpful/like, if you find it useful to you or others who wants to refer similar content.
Please mark the solution as correct, if the answer provided has resolved your query.