Installation success or error status: 1603

[InfraDevOpsSupp]

Hi Guys,

Im in the process of automating the mid server install using the supplied powershell script from service now (SilentInstall.ps1). When running this script it keeps failing with:

Installation success or error status: 1603

..Its very much an error as there is no servicenow service installed or files in the agent folder.

Has anybody seen this before or have any ideas?

Im using msi:

mid-windows-installer.rome-06-23-2021__patch2-09-23-2021_10-06-2021_1453.windows.x86-64

This is also being installed on a Windows server 2019 instance in AWS.

Thanks

InfraDevOpsSupportDude

[Allen Andreas]

Hi,

Can you see if this thread helps you with the above?

https://social.technet.microsoft.com/Forums/en-US/6c7f4ccf-9bc6-479a-ac93-c3a2fe210ed2/silent-instal...

Please mark reply as Helpful/Correct, if applicable. Thanks!

[Hitoshi Ozawa]

Check the following Microsoft page.

You may receive this error message if any one of the following conditions is true:

• Windows Installer is attempting to install an app that is already installed on your PC.
• The folder that you are trying to install the Windows Installer package to is encrypted.
• The drive that contains the folder that you are trying to install the Windows Installer package to is accessed as a substitute drive.
• The SYSTEM account does not have Full Control permissions on the folder that you are trying to install the Windows Installer package to. You notice the error message because the Windows Installer service uses the SYSTEM account to install software.

https://docs.microsoft.com/en-us/troubleshoot/windows-server/application-management/msi-installation...