IntegrationHub AD Spoke in PDI

Stephen Graham
Giga Expert

I'm new to IntegrationHub and I'm trying to test the Microsoft AD spoke in my PDI. I've activated the ServiceNow IntegrationHub Installer plugin and the ServiceNow IntegrationHub Professional Pack Installer plugin on the developer site and I received an email to say they were successfully activated on my PDI but I can't see them inside the instance.

 

In my production instance, searching for "Microsoft AD" brings up the Family plugin that I need:

 

 

StephenGraham_2-1704209639926.png

 

...but in my PDI it still doesn't show:

 

StephenGraham_4-1704209792435.png

 

I've tried requesting the plugin again and I got another email to say it was successful, but it still doesn't appear. I've also tried getting the Enterprise installer instead, but that didn't show in my instance either

 

Appreciate any advice.

 

6 REPLIES 6

Hi Atul, thanks for the reply. I've seen various guides where people have used this functionality in their PDI. I've logged out and back in multiple times and I'm logged in as admin so I don't think it's a roles issue. Any other ideas?

 

I don't have any issues in the production instance - I included the screenshot only to show what I had expected to also see in my personal developer instance.

 

KCH1
Tera Contributor

Hello, I'm facing the same issue. Have you faound a way to work around this issue?