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05-30-2024 11:05 AM
I want to create an interaction record from email and then from interaction auto create certain tickets based off categorization, email body and the request coming in. Any recommendations?
05-30-2024 11:10 AM
Hi @Blake Morales See this blog
https://www.dxsherpa.com/blogs/how-to-create-a-ticket-from-an-email-in-servicenow/
