Is a VM an Asset or CI
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-29-2016 01:46 PM
Under best practice, how do we record a VM in ServiceNow CMDB. Does it get classified as
1. an Asset or
2. CI or
3. Both?
For whichever the answer, can you explain the rationale? Thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-29-2016 02:52 PM
To keep it simple I would say right answer might be 2 or 3.
It would be a Asset if it need for financial information
It would be a CI if it's something you configure and might need a change to make change the configuration.
since we are talking about a Virtual Machine, I rule out nr.1, I can't see how it can only be an Asset. But I hope you will have it as a CI. Then depending on how your financial structure looks like, it might be an asset as well.
this on a very basic level.
//Göran