Is a VM an Asset or CI

thomas_lee
ServiceNow Employee
ServiceNow Employee

‎10-29-2016 01:46 PM

Under best practice, how do we record a VM in ServiceNow CMDB. Does it get classified as

1. an Asset or

2. CI or

3. Both?

For whichever the answer, can you explain the rationale? Thanks

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Goran WitchDoc
ServiceNow Employee
ServiceNow Employee

‎10-29-2016 02:52 PM

To keep it simple I would say right answer might be 2 or 3.



It would be a Asset if it need for financial information


It would be a CI if it's something you configure and might need a change to make change the configuration.



since we are talking about a Virtual Machine, I rule out nr.1, I can't see how it can only be an Asset. But I hope you will have it as a CI. Then depending on how your financial structure looks like, it might be an asset as well.



this on a very basic level.



//Göran