Hello ServiceNow enthusiasts, While looking to make some modifications to one of my ServiceNow applications that imports some third party CMDB data I've been researching ServiceNow's IntegrationHub offering. After spending the past few days researchi...
With HR Case, the OOTB behavior is such that a non-roled user getting added to Comment recipients" [watch_list] actually grants read access VIA ACL. However, when trying to view from Employee Center, only the Short Description shows.This is through t...
Hi,I'm currently running in a problem when configuring SSO for a customer. They'd like to use the local login as well as SSO. I know about ACR, but this isn't what I need, I just want users to be able to authenticate via /login.do (and their correspo...
Any reason why shouldn't I know about the system property and dictionary attribute from official ServiceNow docs?glide.security.ui.filter It's just about a possibility to configure security filtering. By default, system includes all records in the li...
Hi everyone,I'm working on a custom widget in Service Portal where I need to allow users to upload an image file (e.g., PNG or JPEG) and store it in the `sys_attachment` table, associated with a specific record (e.g., `sc_req_item`).I'm not using the...
I have couple of questions in ServiceNow as a Document Management Solution. 1) Is there a way to link the SharePoint repository and DMS in ServiceNow.2) Can we do a Keyword search on the files we have attached.3) Can we upload the documents in bulk.
In catalog item company name variable is refrence to cmn_cost_center table, how we can display the records in alphabetical order, I am displaying 20 records by giving name is one of C000C001C003C004C005C006C007C008C009C010C011C012C013425N451T466M4PC6...
I want to extend the user table(sys_user) to create a user information table(my_app_user_info) dedicated to my application. I know that when I add a record to the extended table, a record will also be automatically created in the original tableand us...
We are using flow designer to create a email notification with a specific date condition. This is on the HR task table. We are unsure why we can't drag and drop the record data pill into the actions. Does anyone know why or can anyone direct us with ...
My customer recently bought Creator+ licenses (along with CSM Pro+) and wants to understand the efficiency measurement criteria and KPIs used to baseline and measure. Any one else has done this and what KPIs considered? Thanks
Hello Everyone,in the standard ticket configuration, tab configurations, the type is Variable Editor - read only, does somebody know how to change this to write so we can edit the variables after submission in the portal?Thanks in advance!
Here I have added "To" for the Email via Script, but the label of the Email also added to the Recipients but the Email gets Triggered, Is that correct to add the to address using email.setTo(<email_address>)"Email1":"example@gmail.com","Email2":"exam...
Hi, Can you please help me with the followings: I want to add a new TAG in catalog item but I don't want to use that tag by name in code but I want to use it by SYS_ID so is it possible to use SYS_ID in following Code: TAG Name is : psmnSYS ID for th...
Hi everyone, I have a question:I have a text index for the 'sn_hr_core_case' table. Out of the box, this doesn't exist, it's done on the 'task' table. If I delete my text index on 'sn_hr_core_case' table and re-index it back on the 'task' table, what...
Hi Everyone, While copying the response templates to additional comments looses the formal. The block letters, font family font size getting changed to standard format. Is it possible to use the same format as the responses. Thanks!Ramkumar
