Error log message:java.lang.NullPointerException: Cannot invoke "com.glide.robust_transform_engine.definition_provider.RteEntityField.getRteEntitySysId()" because "field" is nullat com.glide.robust_transform_engine.definition_provider.SymbolManager.g...
Hi, I need to restrict one of our categories on the service portal, to a specific team. I have added user criteria for this team to the 'available for' tab in said category, but this has not restricted the category. Is there a way to do this please?...
The payload contains data within results which i have to loop though. I have use the data pill and drag and drop on two different Array.object which are available but it is not looping at all. Using >ContactsUsing Contacts>...>Contacts
I have a flow designer where I want to add an action to be able to send a message directly to user on MS Teams. Is this possible?
Hello, we are currently working on a form in UI Builder and using the Tab set component configured as viewport tabs (which means every tab is a different page) so we can use a button to select the current tab index. And the issue we are experiencing ...
I am currently building a Catalog item and I want user to be redirected to an external website (e.g. Microsoft.com) if they select no in the group_hr variable question which is select box type. The goal is to not let them submit the form if they are ...
1. What is the platform name of the group table ?2. What is the platform name of the user table ?3. What feature do you use to specify which users are able to access a service catalog item ? 4. How would you navigate to schema map in servicenow ? ...
Which is the most efficient way to move large amounts of data between instances?A. Export to Data PackageB. Export to XMLC. Update SetsD. Export to ZipI think its Update Sets. Any reference?
HiI have created a simple notification and used template but template content is not working but when i am writing email body it is taking. what could be the possible reason.
When we use copy previous timesheet button and copy all timecards from last week, i need to restrict or alert when the previous week time card tasks have turned inactive. We dont want time cards with inactive tasks mapped to it. Do we need to change ...
Hello, Hello,Can you help me with this type of error on a 'Submit a Form' step? This step failed because of the client error '*** Script : Error in InteractionConferenceParticipant.getGroupMembers : JavaException : com.glide.script.fencing.MethodNot...
I am writing a script in Scripted rest API in my test instance 1. From my Prod instance request via get sending the user name(Sahana Asma) as request to my test instance 2. From my test instance on the the scripted rest api via get method need to che...
Just wondering if anyone has an alternative to embedded lists working in workspace view? Thanks!
Hi All I seem to have an issue with this client script not executing correctly on a Catalog Item. The script is looking up a user on the sys_user table using a callback function. Then depending on if the field on the looked up user record has a value...
If you have 2 service instances (one for the parent company & one for the child company), could you please suggest what is the right choice to be used (IDR Or Service Bridge or any other option) to achieve the following for the data synch/replication...
