Is it possible to add minimum character required for 'Multi-line text' variable type in Service Catalog?

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2022_ServiceNow
Tera Expert

‎09-18-2022 05:09 AM

Hi everyone,

Is it possible to add the minimum characters required to the catalog field of variable type multi-line text?

Eg: I want a user to at-least write 30 characters before submitting.

Regards,

Priya

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Muhammad Khan
Mega Sage

‎09-18-2022 05:57 AM

Use onSubmit()/onChange() catalog client script as per your requirement.

function onSubmit() {

    if(g_form.getValue('<multi_line_variable_backend_name>').length < 30){
		g_form.showFieldMsg('<multi_line_variable_backend_name>', 'Enter at least 30 characters.', 'error', true);
		return false;
	}
}

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Murthy Ch
Giga Sage

‎09-18-2022 09:52 PM

Hi Priya,

MY bad:(

So far, I was checking for single line text. If it is Multi line use onSubmit CS only.

AS per above replies make sure to check UI Type as ALL to work for both serviceportal and native UI.

BTW Thanks Pavan for correcting me.

 

Thanks,

Murthy

Thanks,
Murthy