Is it possible to dot-walk using a reference variable in a report?

billi_lumley
ServiceNow Employee
ServiceNow Employee

Is it possible to dot-walk using a reference variable in a report?   I've tried using reports that point to a database view (sc_task and sc_option_item_mtom tables), a variable log report and sc_request_item however cannot see how to dot-walk using a reference variable that points to the location table so that I can pull additional location information.   What am I missing?

19 REPLIES 19

rev3
Mega Expert

Hi Billi,



I have exactly the same question. Were able to figure this out? Is adding the reference variable attribute as a variable on the form is the option left ?



Thank You


Rey


dmolnar
Giga Contributor

Did you ever find the solution to this issue?

santoshkomerave
Tera Contributor

@billi.lumley : I know this is outdared post. Just thought to check with you and all if anyone got this worked out by not creating a new variable on the item? We are in Orlando version now? Is this possible as per current version?

 

Thanks,

Santosh

 

Jane Stone
Kilo Guru

Did anyone ever find a way to do this? Specifically dot-walk through on a referenced value that is in a variable on a catalog item form.

If you're using a conventional condition builder it SHOULD be as simple as "walking" through the Question or Variable "field" in the field list.   I demonstrate it on this video