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‎05-17-2017 09:27 AM
It's my understanding that 'Host name' on a virtual server is not captured from Discovery, however, we have several virtual servers that currently has the 'Name' of the server in the 'Host name' field. This seems to be coming from Discovery. How is that getting populated, and if that is getting populated, how can we get it to display the actual host name?
Example:
Name Host name
exampleserver1 exampleserver1 <--how it is currently
exampleserver1 abcd10.erieinsurance.com <--how we would like it to display
Thanks,
Mike G
Solved! Go to Solution.
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‎05-17-2017 11:16 AM
Thats actually happening in the Windows Classify Sensor..
What you may choose to do is goto discovery definition > properties and select include domain name in host name and see how that works for you...
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‎05-17-2017 11:16 AM

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‎05-30-2017 05:21 AM
Thanks Doug,
I did take your advice, but what that did was add the domain name to the name of the server. I did open a ticket with ServiceNow to see if this is expected behavior or is there an issue. I will update this as I receive information.
Thanks Dour,
Mike G
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‎05-26-2017 09:59 AM
Mike,
We are glad you took advantage of the ServiceNow Community to learn more and to get your questions answered. The Customer Experience Team is working hard to ensure that the Community experience is most optimal for our customers.
If you feel that your question was answered, we would greatly appreciate if you could mark the appropriate thread as "Correct Answer". This allows other customers to learn from your thread and improves the ServiceNow Community experience.
If you are viewing this from the Community inbox you will not see the correct answer button. If so, please review How to Mark Answers Correct From Inbox View.
Thanks,
Shivani Patel

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‎08-07-2019 08:48 AM
Very sorry for the very late reply Doug. I had switched positions and I'm now back into a position where I will be utilizing the community. Thank you again!