Send Attachment to SFTP Location
Hi,We have a requirement where we have to transfer the attachment of the record to the SFTP location. Any leads / help on this would be appreciated.Thanks
Forum Posts
Resolved! How do I dynamically modify RITM & TASK short descriptions based on Catalog Item short desc. & cat item form variable?
I'm trying to find a way to dynamically modify the short description for the related RITMs and TASKs records that get created when an REQ is created from submission of a Catalog Item form. For example, we have a Catalog Item named "Event Request" th...
Resolved! Clone failed with error
I received the following error in the clone log when trying to clone from prod to dev; Node in charge of the clone is offline. The email I received from ServiceNow for the Clone change request has the following error message: Clone engine from ...
Resolved! Outbound IP address
In order to set up LDAP authentication I need to whitelist the IP of the connection from my instance to my organizations' LDAP server. The IP address listed in hi is not the IP address that attempted to connect the the LDAP. Before I can get the IP a...
import update sets in bulk
Hi,Is there a way to import update sets in bulk? I mean, if you have 20 xml files on your harddrive, then select all and import them into "retrieving update set" to another system. Or do you need to import one at a time?Best regards,
Resolved! Styling background image in ServicePortal - CSS
I am trying to style the background image position in a container but it's not working. I added a parent class to the container and added some page specific CSS. What the heck am I doing wrong?
Orchestration AD Password Reset
Our ServiceNow instance is not integrated with AD.We do a scheduled import of the users from Oracle and instance is SSO enabled.Now, when we want the users to reset their passwords when they are about to expire. I could see the PWD RESET AD in the Or...
Resolved! Copy query for a report
Is there really no way to copy a query from one report to another in ServiceNow? I have several reports for a dashboard that all need to have the same (sometimes tedious) query criteria and I'm recreating it manually over and over again. Seems like t...
url to the side_door
I want to change the url to a side_door. I hear it can be done. Can an admin do it or does this need to be requested?
Multiple (Array) Items in Catalog Item
I have a three part question related to design and implementation of Catalog Items. I am often asked to design an item which accepts "one or more" items. For example one or more (name, phone number) pairs for a request to add lines to a phone. ...
Resolved! Surveys are automatically getting canceled , What would be the reason?
Hi Community,Few Surveys are automatically getting cancelled by system, What would be the reason.Due date I have mentioned as 0 days: 0 hours:0 min.But still few surveys are going to cancel state and other few are still ready to take state even after...
What are the pros and cons of auto discovery vs manual population of the CMDB?
I am relatively new to ServiceNow discovery and would like some guidance on how to populate the CMDB. I have the following questions: What are the benefits of Auto Discovery?What are the benefits of Manual Population?What are some of the challenges...
Having issue associating SCCM info to a user
We are using SCCM (integration 3.0) to feed into Service Now. SN is pulling in the data from SCCM correctly but we are having an issue associating the ci's to a user. SCCM is pulling in the users attached to a ci as domain\userid, but our users are a...
Recipients list sepeated by comma. Should be semicolon.
We have a module that uses a list of recipients to send mail, but when the system is sending this, it seperates it by comma. As standard our Exchange Server does not accept comma as mail seperator - only semicolon.Where do I change this in the system...
Page not found
HiI am trying to create a content page in Service Now instance and when i create and try to preview i get the below error.Please help me to fix this.Thanks in advanceRegardsDarpana
