Is there a way to add sequential numbers to comments and work notes in ServiceNow

NishithV
Giga Contributor

We find difficulty in finding the exact comment, when we want refer to a particular comment after having multiple comments on the incident.

Please let me know if anyone is aware of the solution.

5 REPLIES 5

Hi @NishithV 

 

No, it's not feasible, and it will only add technical debt to your instance. Additionally, if 2 or 3 users leave comments at once, they will still need to be numbered according to the logged time.

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