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Is there a way to add sequential numbers to comments and work notes in ServiceNow

NishithV
Giga Contributor

‎01-03-2025 08:42 AM

We find difficulty in finding the exact comment, when we want refer to a particular comment after having multiple comments on the incident.

Please let me know if anyone is aware of the solution.

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Dr Atul G- LNG
Tera Patron
In response to NishithV

‎01-07-2025 12:10 AM

Hi @NishithV 

 

No, it's not feasible, and it will only add technical debt to your instance. Additionally, if 2 or 3 users leave comments at once, they will still need to be numbered according to the logged time.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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