- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-04-2025 05:52 AM
I am trying to add members to a VTB through a flow.
This is how it is done:
In the flow execution I can see that the user is getting added:
However I cannot see that in VTB:
Not sure what I am doing wrong. Any suggestions how to fix this?
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-07-2025 01:25 AM
I checked with experts in our office and we concluded that this requires Hi-case. The users are getting added in the flow but not visible in the table. So this is a SN bug.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-04-2025 06:04 AM
If Flow Designer isn't barfing on the data selected then the next likely problem is you've inserted a record, but not the relationship you believe. Look at the screen below. Click on the circled part and you should have an option to "open in a new window/tab". Do that, then clear out any condition that specifies the board relationship, then sort by created date, latest first.
That should show....
- Is it creating any user-board relationship AT ALL?
- If it is creating a record, what data isn't populating correctly?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-04-2025 06:16 AM - edited 01-04-2025 06:16 AM
I did as you specified:
In the flow it is suppose to add 5 members and I can see 5 records created. But the User is empty.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-04-2025 06:44 AM
only 1 user is populated in the user field
Did you debug why the user field is empty for the other 4 records?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-05-2025 11:02 PM
I added that user for testing purpose. Through flow nothing gets added.